Short call
Use Zapier for broad SaaS coverage and quick internal automation. Use Make when the flow needs visual branching and better operational shape. Use n8n when ownership, self-hosting, and custom agent steps matter.
What to test
- Build one workflow with a model call, a database write, and an approval step.
- Check retry behavior and logs before judging the UI.
- Confirm where secrets live.
- Price the workflow at the expected monthly run volume.
Watch for
Agent workflows fail in boring places: rate limits, missing approvals, weak logs, and unclear ownership of credentials.